At Horizon Power and Energy Policy WA, Zoe dedicated herself to configuring and delivering customised SmartSheet solutions to enhance the efficiency of both the Engineering Services teams and the Energy Transformation Taskforce project teams. 

Beginning with a thorough gap analysis, Zoe assessed the current procedures and tools, engaged with users and stakeholders, and outlined the desired state through comprehensive user requirements documentation. Her recommendation of  Software as a Service (SaaS)  aimed at tracking project workflows and facilitating seamless reporting of progress, performance, and risks proved to be the ideal path forward. 

The solutions Zoe crafted successfully met crucial transformation and acceptance criteria: they were cost-effective, user-friendly, transparent in showcasing project status and risks, and equipped with dynamic dashboards that updated in real-time. 

By building tailored solutions within the Smartsheet platform at a budget-friendly cost of under $5000 per annum, Zoe ensured widespread acceptance and adoption, enabling centralised tracking and reporting for both engineering and project teams. 

Feedback from stakeholders such as Steve Edwell and Kate Ryan highlighted Zoe's valuable contribution in revolutionising project management controls and dashboard reporting for the Energy Transformation Taskforce and Energy Policy WA's Executive Leadership Team, showcasing her talent for tailoring affordable digital solutions to elevate core business practices.